Track every Shopify dispute in one dashboard. Never miss an evidence deadline. Understand why chargebacks happen and win more disputes.
From automatic syncing to prevention insights, we've got you covered.
All disputes and chargebacks pulled automatically from your Shopify store. No manual data entry required.
Never miss an evidence submission deadline. Get reminders before your response window closes.
Understand why chargebacks happen. Track fraud, product issues, and customer disputes by category.
Track won, lost, and accepted chargebacks. See your win rate and identify improvement opportunities.
Monitor disputed amounts, fees, and recovered funds. Know exactly what chargebacks cost your business.
Get actionable tips to reduce future chargebacks based on your store's dispute patterns.
See how real stores prevent and recover from chargebacks.
A customer files a chargeback claiming fraud on a legitimate order
StoreLyst alerts you immediately with all order details, shipping confirmation, and customer communication history. You respond with evidence before the deadline and win the dispute.
Multiple chargebacks for 'product not as described' on the same SKU
StoreLyst's reason analysis reveals a pattern. You identify a misleading product photo and update the listing to match reality.
Chargebacks for 'product not received' are increasing
StoreLyst highlights the trend. You implement signature-required delivery for high-value orders and integrate tracking data.
Customers forget they subscribed and file chargebacks
StoreLyst identifies subscription chargebacks as a category. You add clearer cancellation flows and pre-renewal reminders.
From connection to prevention in five simple steps.
Link your Shopify store to StoreLyst. We automatically start syncing all existing and new chargebacks.
View all chargebacks in one dashboard. Filter by status, reason, amount, or date. Never miss a dispute.
Get automated reminders before evidence submission deadlines. Respond on time, every time.
Review reason analytics and win rates. Identify trends and take action to prevent future chargebacks.
Track financial impact over time. See disputed amounts, fees paid, and funds recovered.
Everything you need to know about chargeback management
StoreLyst automatically syncs all disputes and chargebacks from your connected Shopify store in real-time. When a new chargeback is initiated, it appears in your dashboard within minutes, complete with order details, dispute reason, and evidence submission deadline.
StoreLyst tracks all standard chargeback reason codes including fraud claims, product not received, product not as described, duplicate charges, subscription cancellations, and general customer disputes. Each reason is categorized for easy analysis and reporting.
StoreLyst monitors the evidence submission deadline for each chargeback and sends automated reminders before the deadline expires. You'll receive notifications at 7 days, 3 days, and 1 day before the deadline to ensure you never miss a response window.
Yes! StoreLyst provides win rate analytics, identifies patterns in successful disputes, and offers prevention tips based on your chargeback history. By understanding why chargebacks occur and which responses work best, you can improve your win rate over time.
Absolutely. StoreLyst tracks disputed amounts, chargeback fees, recovered funds, and net financial impact. You'll see exactly how much chargebacks cost your business and how much you've recovered through successful disputes.
When Shopify updates the chargeback status, StoreLyst automatically reflects the outcome (won, lost, or accepted). The financial impact is updated in your reports, and the resolution is logged for future reference and pattern analysis.
Join Shopify merchants using StoreLyst to reduce chargebacks and recover disputed funds.